Refund Policy

Updated at 2025-10-04

At Feen, we stand behind the quality of our service and want you to be completely satisfied with your purchase. That's why we offer a straightforward 7-day refund policy.

Our 7-Day Money-Back Guarantee

If you're not satisfied with Feen for any reason, you can request a full refund within 7 days of your initial purchase. No questions asked.

We believe in the value we provide, and we want you to feel confident in trying our service risk-free. Whether the service didn't meet your expectations, you found an alternative solution, or you simply changed your mind, we'll process your refund promptly.

How to Request a Refund

To request a refund, simply contact us at hello@feen.ai within 7 days of your purchase date. Please include your account email address and purchase details in your request.

Once we receive your refund request, we'll process it within 5-7 business days. The refund will be issued to your original payment method. Please note that depending on your financial institution, it may take an additional few days for the refund to appear in your account.

Eligibility

Our 7-day refund policy applies to all subscription purchases. The 7-day period begins from the date of your initial purchase or subscription activation.

Please note that refunds are only available for the most recent billing cycle. If you've been subscribed for multiple billing periods, only the most recent payment is eligible for refund under this policy.

After the 7-Day Period

While our standard refund policy covers the first 7 days, we understand that exceptional circumstances may arise. If you experience issues with our service after the 7-day window, please don't hesitate to contact us at hello@feen.ai. We'll review your situation and work with you to find a fair solution.

Cancellation vs. Refund

Please note that canceling your subscription is different from requesting a refund. If you cancel your subscription, you'll continue to have access to Feen until the end of your current billing period, but you won't be charged again. Canceling does not automatically trigger a refund.

To receive a refund, you must explicitly request one by contacting us at hello@feen.ai within the 7-day refund period.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to reach out:

Email: hello@feen.ai

We're committed to providing excellent customer service and will respond to your inquiry as quickly as possible.